Community & Social Support Worker Diploma
Program Introduction
The Community & Social Support Worker Diploma offered at Saint Community College equips students with practical knowledge and professional skills to work in community services, outreach programs, social support environments, and mental health settings.
Students develop competencies in:
- Community Support Services
- Mental Health and Addictions Awareness
- Interviewing and Counseling Skills
- Communication and Crisis Support
- Case Management Fundamentals
- Community Outreach and Advocacy
Program Highlights
- 1040-Hour Diploma Program
- Full-Time & Part-Time Study Options
- In-Class, Online & Hybrid Delivery
- Includes Practicum Experience
- Monthly Intakes Available
- Industry-Relevant Curriculum
Level
Diploma
Type
Full Time/Part Time
Duration
Delivery
Career Opportunities
Graduates may pursue entry-level roles such as:
Community Support Worker
Social Service Worker
Outreach Worker
Addictions Support Worker
Residential Support Worker
*This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills
.
Learning Outcomes
Upon successful completion of the program, students will be able to:
- Apply ethical and professional practices in community support settings
- Demonstrate effective communication and interviewing skills
- Support individuals experiencing mental health and addiction challenges
- Identify community resources and referral pathways
- Assist with intake, case documentation, and discharge planning
- Apply culturally respectful and non-judgmental approaches
- Demonstrate stress management and self-care strategies
- Build supportive relationships with individuals, families, and communities
Career Occupation
Graduates of this program can find employment in a variety of roles within the industry, including:
- Social Service Worker
- Community Support Worker
- Addictions Worker
- Outreach Worker
Completion Requirements
- Students need to pass all the courses with at least 60%
- Criminal Record Check (CRC) will need to be submitted
- First Aid, CPR and TB Test will need to be completed during the program
Program Structure
| Course | Hours |
|---|---|
| Orientation | 20 |
| Ethics Fundamentals | 80 |
| Psychology Fundamentals | 80 |
| Addiction Fundamentals | 80 |
| Mental Health Fundamentals | 80 |
| At Risk Populations | 80 |
| Interviewing & Counseling Skills | 80 |
| Intake & Discharge Planning | 80 |
| Resources & Networking | 80 |
| Writing for Social Services | 80 |
| Self-Care for Workers | 40 |
| Communication for Social Services | 80 |
| Career Strategies | 20 |
| Certifications | 40 |
| Practicum | 120 |
Total Duration: 1040 Hours
English Language Requirements
- IELTS: Academic exam 5.5 overall
- Cambridge English Scale: B2 First: Minimum overall score of 162
- C1 Advanced: Minimum overall score of 169
- Cambridge English: C1 Advanced: Grade C
- Cambridge Linguaskill: B2 overall
- LanguageCert Academic: B2 overall
- CELPIP: Listening 6, Speaking 6, Reading 5, Writing 5
- TOEFL iBT: 46
- Pearson Test of English (PTE): 46
- CAEL: 40
- Duolingo English Test: 95 or higher
- The Michigan English Test: B2 overall
- ITEP Academic: 3.5 overall
- EIKEN: Grade Pre-1
Admission Requirements
Applicants must:
- Be a Grade 12 graduate or mature student (19+ years old)
- Meet English Language proficiency requirements
- Meet practicum-related requirements where applicable
Additional Requirements
- Criminal Record Check (CRC)
- First Aid & CPR
- TB Test
Homework Hours
Students should be prepared to complete 2–3 hours every day outside of the classroom.
Program Duration
Full-Time: 1040 Hours, 52 Weeks
Part-Time: 1040 Hours, 58 Weeks
Method(s) of Evaluation
Students will be assessed through:
- Assignments
- Projects
- Presentations
- Exams & Quizzes
- Group Activities
- Instructor-Supervised Learning Activities
In order to complete the Program, Students need to pass all the courses with at least 60% marks and get a “Pass” from their workplace supervisor.
Delivery Method(s)
- In-Class Instruction
- Online Learning
- Hybrid Delivery
Recognized By
Saint Community College is certified by the Private Training Institution Branch (PTIB)
Get Started
Fill this inquiry form to get more information. Our Admission coordinator will contact you shortly.
I understand that by submitting this form, I consent to be contacted by email, phone, text message or any other form of communication by Saint Community College. My consent can be withdrawn at any time.