Student Dispute Resolution

Policy: SC-01 | Updated on June 13, 2024

The Dispute Resolution Process:

Disclosure

• A disclosure without a complaint will not initiate a process to investigate the incident or engage in any resolution process.
• Students and Employees who make a disclosure will be provided support and accommodated where appropriate.

Formal Complaint

1. The student is responsible for informing the college, but if a resolution is not found then the student will file a complaint in writing with the campus director.
2. A meeting will be scheduled within 2 days
3. The campus director conducts an investigation within 14 days
4. Discusses results with the student
5. A second meeting is scheduled within 5 days if the student is not satisfied.
6. If the student is still not satisfied with the results, then the student has the right to file a complaint with PTIB within 7 days.